Terms of Use

By using Chat2Cash, you agree to use the service lawfully, provide accurate information, and follow the payment and identity verification steps required for secure cash transfers.

Service Access

Chat2Cash may request identity checks, payment confirmation, and recipient details before a voucher is issued. Transactions may be delayed or declined when fraud, compliance, or payment risks are detected.

User Responsibilities

You are responsible for entering the correct amount, recipient name, and mobile number. Once a voucher is issued, reversals may not be possible if the information you submitted was incorrect.

Availability

Retail partner availability, payment rails, and response times may vary. Chat2Cash will make reasonable efforts to keep the service available but does not guarantee uninterrupted uptime.